App Support

Welcome to the MerrySpin App Support page. If you’re experiencing issues or need help using the app, you’re in the right place.

Common Issues

  • Can’t log in or reset your password
  • Problems syncing group records or contributions
  • Issues with mobile payments or M-Pesa transactions

Contact Support

Our support team is here to assist you with any technical or account-related issues.

Response Times

We typically respond to all inquiries within 24–48 hours (Mon–Fri). For urgent account access issues, please mention “Urgent” in your email subject.

Additional Resources